Mimaki’s technical support will not assist users with unlicensed software.
Pirated versions often crash during complex cutting jobs, leading to wasted media and expensive ink.
If you have lost your key or need an additional license, you should contact an authorized Mimaki dealer. They can provide a replacement or a new commercial license. The Dangers of Using "Cracked" Serial Keys or Keygens
If you own a previous legal version (like FineCut 8), Mimaki often provides a free or discounted migration path to FineCut 9 through their official website.