: Occasionally, a remote session might not close properly, leading the NVR to believe a channel is still being viewed even after the app is closed. How to Fix the Playback Limit 1. Reduce Simultaneous Playback Channels
The most immediate fix is to . If you are trying to view a 16-split screen of recorded footage, most mobile apps will fail. Limit your playback to 1 or 4 channels at a time. 2. Power Cycle the Recorder hikvision maximum number of channels under playback reached
If you receive this error while only trying to view one channel, a is often required. This clears "stuck" remote connections and memory leaks that may be eating up hardware resources. 3. Adjust Stream Quality : Occasionally, a remote session might not close