Open the software and click "Read waste ink counters" to confirm that the pads are indeed at 100%.
Once the software confirms the reset is successful, turn your printer off and back on. Critical Maintenance Tip Epson Wic Reset Key List
Install an external waste ink tank to bypass the internal pads entirely. Open the software and click "Read waste ink
Download the WIC Reset Utility tool for Windows or Mac. Epson Wic Reset Key List