Label Jam. (Check the backing paper take-up spool).
If the scale skips labels, it usually means the "Gap Sensor" is dirty. Clean the clear plastic sensors located in the label roll compartment. 4. Networking and Data Management The SM-500 typically communicates via Ethernet (TCP/IP).
The most common cause of failure for the SM-500 is . If you are using this in a meat or seafood department, ensure you use a "wet cover" (a clear plastic overlay) for the keyboard. This prevents brine and water from short-circuiting the main logic board. digi sm500 scale user manual exclusive
If using a wireless bridge, ensure the signal strength is above 60%. PC-based scales require a stable "handshake" to sync PLU data from back-office software like Digistore or Maxicap. 5. Error Code Cheat Sheet Error 01: Paper End. (Replace label roll).
The SM-500 is unique because it supports highly customizable label formats. Label Jam
The display should enter a test mode or "S-Mode," allowing you to adjust internal settings like label sensor sensitivity. Quick PLU Programming: To add a price quickly without a computer: Press until the display reads "PROGRAM." Type the desired PLU Number and press [PLU] . Enter the Unit Price . Press [PRINT/ENTER] to save. 3. Advanced Label Formatting
Always use a grounded outlet. PC-based scales like the SM-500 are sensitive to power surges which can corrupt the PLU database. 2. Exclusive Programming Shortcuts Clean the clear plastic sensors located in the
Ensure the stainless steel tray is seated firmly on the four support pins. Any contact with the scale housing will cause "Weight Stable" errors.